Job Openings

Office Manager

Job Title: Office Manager
Department: Operations/Administration
Reports To: Practice Manager
Employment Type: Full-Time
Salary: $45,000 to $65,000 annually, depending on experience and qualifications

Position Summary

The Office Manager provides essential administrative and operational support to ensure the efficient day-to-day functioning of the organization. This role serves as a key point of contact for internal staff, clients, and external vendors while maintaining organizational systems, managing communications, and supporting various administrative projects.

The ideal candidate is highly organized, detail-oriented, proactive, technologically skilled, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Administrative & Operational Support

• Provide administrative and operational support to management and staff, including creation of Standard Operating Procedures (SOPs)
• Manage the firm workload, data collection, and management of firm numbers
• Manage all client billing
• Handle new employee set-up, onboarding, and training

Communication & Client Service

• Answer and direct incoming phone calls, emails, and inquiries, including prospective client communication
• Set up new clients in firm systems and assist with client onboarding
• Ensure timely follow-up on requests and communications.

Data Management & Recordkeeping

• Enter, update, and maintain accurate records in company systems
• Maintain confidentiality of sensitive information
• Handle technical issues and communication with software vendors

Qualifications

Education & Experience

• High school diploma or equivalent required.
• Associate or bachelor's degree preferred.
• 1–3 years of administrative, office support, customer service, or related experience preferred.

Skills & Competencies

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines.
• Self-motivated with strong problem-solving abilities.
• Professional demeanor and customer service mindset.
• Ability to handle confidential information with discretion.

Technical Skills

• Proficiency in Microsoft Office Suite (Outlook, Teams, SharePoint, Word, Excel, PowerPoint).
• Experience with document management systems and cloud-based software.
• Ability to learn new software platforms quickly.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan with employer contribution
• Professional development opportunities
• Remote work environment

How to Apply

Email cpa@gheencpa.com.